What is an Escape Room?
Mind Games Escape Rooms are a Real-life room escape venue with multiple games.Initially locked in you and your team you have selected must used various clues and your intuition to escape. This would considered a fully-immersive game and highly physical with many mental elements to overcome.
This is, and can be most-taxing mentally and physically while immersed in the game. To sum these games up as simply as possible, they are both a physical and mental challenge for those who dare to enter and try to beat the room! Just don’t be afraid of being locked in and having to make your way out. Participants will have to keep their wits about them and use randomly placed clues (((sometimes not that easy to figure out)))hahaha
Is there an age limit?
Yes: No one under the age of 12 will be admitted under any circumstances*. Participants under 16 must be accompanied by a parent while inside the actual escape room at all times and must also purchase their own ticket. Participants age 12-16 must bring a copy of our liability waiver signed by their parent(s)/guardian(s) along with a copy of their parents IDs or passports will also be adequate.
What time should my group arrive?
15 minutes before your game starts
If I’m late, can I still play?
If you arrive after we have started the game (the time slot you have booked). We cannot allow you inside. This would disrupt the game for the other participating players and negatively affect the schedule for the rest of the shows. No refunds or rescheduling of the show times will be offered for late arrivals or no-shows. Please account for traffic, and map us out beforehand so there are no surprises.
How do I reschedule my reservation?
If you need to reschedule, you MUST contact us 803-366-6475 or email email@example.com AT LEAST 3 days (72 hours) before your original reservation. If you contact us after this period, or if your booking was created within this period, we WILL NOT be able to reschedule your booking or offer a refund. Please be aware of this before booking your reservation with us.
I would like to cancel my reservation for a refund?
We have a strict NO CANCELLATION/NO REFUND policy. All sales are final and nonrefundable regardless of whether you show up for your reservation. Please be aware of this before booking your reservation with us. As stated earlier, the ONLY way to request a refund is to notify us within 72 hours and a reasonable excuse for not being able to come in.
How Many People Can Play at Once?
Each room varies, check maximum allowances on our webpage: There is no minimum number of tickets that must be purchased, but if you purchase less than the room’s capacity, be prepared to share the room with other guests. Sharing the room can actually make the experience more fun.
What if I have a group larger than the maximum occupancy of the room?
In this case management may make rare exceptions. But we strongly advise against it as the games and the rooms were designed according to the set capacity.
Are the rooms wheelchair accessible?
Secrets of the Pharaoh: No
Double Cross at Tony’s Bistro: Yes
Can I play if I’m Pregnant?
This is completely up to you. Since there are elements that may frighten or startle you. We would recommend that you sit this one out, but again it’s up to your discretion. If you do decide to visit us while pregnant, please make sure to make your host aware of your pregnancy long before your game begins.
Are there actor in the rooms?
Do I need to bring anything with me to escape?
Are you really going to lock us in?
Do I have to book online or can I play cash when I get there?
Unfortunately, we have too many instances where people make a reservation to pay cash at the door and are simply no call no shows, this is a complete loss of revenue for us and we can no longer allow reservations without payment in full. We are sorry for the inconvenience. However, if cash is you’ re only option. We can accept full payment in advance in order to secure your ticket time, please call (803) 366-6475 to schedule your advance cash purchase.
Are there cameras in the rooms?
Yes, so the game master can help you with clues if you choose to use the clues provided.
What happens if we don’t solve the puzzles?
The Game Master will help you with clues.
What if we don’t book all the available spots for the escape room?
You may be paired with other people in which is not a bad thing which can be fun.
I already purchased tickets but I want to buy additional tickets for the same time slot. Can I do that?
Yes. Email firstname.lastname@example.org to see if spots are still available.
Do I need to book an escape room in advance?
If we have availability, we will take walk-ins but we recommend reserving your spots for guaranteed acceptance.
Are tickets transferable to a friend? No
What form of payments are accepted?
Visa, MasterCard, American Express.
Is there a limit to the number of players?
Yes, most of our games are for 8 to 10 people.
Can I take photos or video while playing the escape rooms?
No cell phones, videos or cameras will be allowed in the rooms.
I want to book for a bunch of my friends and family, how do I book more than one ticket? In the booking process on the PC and mobile devices, immediately after you click the BOOK NOW button, the schedule is shown followed by a few simple steps. STEP 1: How Many Tickets would you like to purchase? This defaults to 1 ticket, but there is a drop down box where you can select how many tickets you’d like. You must do this before selecting a Date and Time. Also,this comes before payment, or if in cash, prepayment.
I Want to Have a Private Room for My Friends Only, But We Don’t Fill Up All the Slots. Is This Doable?
The only way to get the room privately is to purchase all the tickets available for the experience of your choosing. Otherwise anyone can buy the remaining tickets. Which is usually the case. Additional advice is to book it in advance, don’t wait until the last minute . Also there is no discount for buying all the tickets.